At NovaMatch, we offer a range of packages designed to meet the diverse needs of our members. Our goal is to provide you with the best matchmaking experience possible while ensuring transparency and satisfaction. Below are the details regarding our package offerings and policies.

1. Package Options

Free Package

• Cost: $0.00 USD
• Duration: Unlimited
• Features:
  • View up to 50 profiles
  • Express interest in 50 members
  • Unlimited image uploads

Premium Packages

• Cost: Varies by package (details available on the pricing page)
• Features:
  • Enhanced profile visibility
  • Unlimited messaging capabilities
  • Access to exclusive features and tools
  • Personalized matchmaking assistance

2. Upgrading Your Package

Members can upgrade their packages at any time. To upgrade:

• Log in to your account.
• Navigate to the "Account" section.
• Select the desired package and follow the prompts for payment.

3. Payment Information

• All payments are processed securely through our online payment system.
• Accepted payment methods include credit/debit cards and other electronic payment options.

4. Refund Policy

• We strive to ensure your satisfaction with our services. If you are not satisfied with your package within the first 14 days, please contact us at info@novamatch.co for a review of your request.
• Refunds are not available for any services used or for packages purchased after the 14-day period.

5. Cancellation Policy

• Members may cancel their subscription at any time. To cancel:
  • Log in to your account.
  • Go to the "Account" settings.
  • Select the option to cancel your subscription.
• After cancellation, you will retain access to your package features until the end of the current billing cycle.

6. Contact Us

For any questions or concerns regarding our package offerings, please reach out to us at info@novamatch.co. Our customer support team is here to assist you!

Thank you for choosing NovaMatch. We look forward to helping you find your perfect partner!